Course Directory
What do I do if I have a question about my booking?
If you have any questions about your booking or the service we provide please contact our Customer Service Team and they will be very pleased to help you. Please call 0845 200 9134.
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What do I do if I have a question about my booking?
What do I do if I have a question about my booking?
- Overview
- How Do I Book?
- Do I need to register?
- Can I Book Multiple Tee Times?
- Is it important to read the booking T&Cs?
- Is there a maximum group size I can book?
- Why do some tee times only allow booking for a certain number of people?
- Will I ever be paired up with another group on the same tee time when I book?
- How do I know that my booking has been confirmed?
- Can I book tee times by phone as well as online?
- How do I search for clubs?
- Which tee times can I book and how far in advance can I book them?
- Do I save money by booking through GolfAssistant?
- What is an “On Request” Tee Time?
- How do I book an “On Request” Tee Time?
- What are “Real Time” Tee Times?
- Do I need a handicap or be a particular standard to play any of the courses?
- How and when do I pay?
- What if there are temporary tees or greens on some of the holes?
- What should I do when I arrive at the club?
- What should I wear when playing golf?
- How much do I pay and who do I pay?
- Are there any additional booking fees when I book a tee time?
- Is payment secure when I pay online?
- How do I cancel a tee time and what is your cancellation policy?
- I would like to change the date or time of my tee times. How do I do it?
- What if one or more of my players can’t play anymore?
- What do I do if I have a question about my booking?
- What do I do if I have a complaint?
- What if the course is/was closed; or some holes are closed; or I could not finish my round due to bad weather?
- Will you contact me advance if the course is closed?
- How do I find a golf holiday?
- How does the booking process work?
- Who provides the Golf Holidays and who will I ultimately be dealing with?
- Who do I pay and when?
- Are the prices displayed on the site accurate or just a guide?
- What is a special offer and how so I know it’s a special offer?
- How do I cancel or make amendments to my bookings?
- What details do I need to take with me to the venues?
- What is the difference between a twin and a double bedroom?
- Why have I been charged a single supplement on my booking?
- My confirmation only shows one tee time when there are more than 4 people in my group?
- Who provides the accommodation on GolfAssistant?
- Why should I book my hotel with LateRooms?
- Do I get charged a booking fee?
- Why can’t I always book online?
- Is there a difference if I book through the call centre?
- How do I know it is safe to book online?
- Do I pay LateRooms or the hotel?
- Why do prices vary at certain hotels?
- Why are some prices in purple and others in orange?
- If I have very specific needs isn’t it easier to contact the hotel directly?
- If I change my mind can I cancel or amend my booking?
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Golf Assistant Ltd 2008 | T & C's